Shipping policy

Watsacowie Brewing Company Pty Ltd use Australia Post eParcel Delivery Service. Your order can be monitored by you from your computer. Upon request we will send you your Australia Post Delivery Number and a link to the Australia Post parcel tracking website. Alternatively, we can follow up your delivery for you on your behalf.

Watsacowie Brewing Company Pty Ltd A.B.N. 23 089 659 692.

PLEASE NOTE:

1. As delivery is via Australia Post, calls cannot be made prior to delivery.
2. Beer can not be left outside the boundary line of a property.
3. ‘Special Delivery Instructions’ are a guide, it is not a guarantee that these instructions will be followed. Due to OH&S it is at the driver’s discretion as to whether they deem the instructions safe to adhere to.
4. If you are not in attendance when delivery is attempted, the consignment will be returned to your Local Post Office to await collection. A card will be left in your letter box to advise of the collection point. Australia Post will not re-deliver once an item has been carded awaiting collection. Persons under 18 years of age cannot sign or accept delivery of wine products.
5. Watsacowie Brewing Company Pty Ltd and Australia Post will not be held responsible for any missing goods when authority has been provided for your goods to be delivered without a signature unless insurance has been applied to the order.
6. Beer must be signed for by a person over 18 years of age at time of delivery, if prior authority to leave has not been given.

Estimated Delivery Times

Watsacowie Brewing Company Pty Ltd use Australia Post to deliver all our beers throughout Australia. Please allow 14 days for delivery from time of order placed.

Delivery Costs

• $15 Flat Rate Per Carton

FREE Delivery

From time to time we may offer free delivery within Australia. This will be posted on our website at the time of offer.

Cancellation of Orders

If you wish to cancel an order you have placed with Watsacowie Brewing Company Pty Ltd via our website, you must inform us in writing (by email) stating your full name and quoting your order number, within 1 hour of placing your order.
Phone: (08) 8822 7117
Email: info@watsacowie.com.au
Customers are responsible for sending and paying the return postage and insurance costs incurred in returning the order(s).

Sales Taxes

We are required to automatically charge and withhold the applicable GST for orders to be delivered to addresses within Australia. Each customer shall be solely responsible for all sales taxes, or other taxes, on orders shipped.